VCare India

Last Updated: [Insert Date]

Thank you for choosing VCare India. We strive to provide excellent service for our medical membership program. Please read our cancellation and refund policy carefully before making any purchase.

1. Cancellation Policy

1. 7-Day Cancellation Period: You may cancel your VCare India medical membership within 7 days of purchase for any reason.
2. How to Cancel: Cancellation requests must be made in writing via email to support@vcareindia.in or through your account dashboard.
3. Processing Time: Cancellations will be processed within 3 business days of receiving your request.
4. After 7 Days: No cancellations will be accepted after the 7-day period, except as required by law.

2. Refund Policy

1. 30-Day Refund Window: Full refunds are available within 30 days of purchase if you are dissatisfied with our services.
2. Partial Refunds: After 7 days but within 30 days, partial refunds may be issued at our discretion based on usage.
3. Refund Method: Refunds will be issued to the original payment method within 7-10 business days.
4. Non-Refundable Items: Any discounts or benefits used during the membership period will be deducted from the refund amount.

3. Special Circumstances

1. Medical Emergencies: In case of documented medical emergencies preventing use of services, exceptions may be made to our standard policy.
2. Service Unavailability: If we are unable to provide services in your area, full refunds will be issued regardless of timeframe.
3. Fraudulent Activity: We reserve the right to refuse refunds in cases of suspected fraudulent activity.

4. How to Request a Refund

1. Email your refund request to refunds@vcareindia.in with:
   • Your membership ID
   • Purchase date and amount
   • Reason for refund request
2. Alternatively, call our customer support at [Phone Number] during business hours.
3. Refund requests will be acknowledged within 24 hours and processed within 3 business days.

5. Important Notes

1. Your statutory rights are not affected by this policy.
2. This policy applies only to membership fees, not to any medical services or products obtained through network providers.
3. We may update this policy periodically, with changes effective upon posting to our website.

6. Contact Us

For questions about our Cancellation & Refund Policy: